7Summits @ Dreamforce 2017The Next Evolution
in Driving Business Value

Cloud Expo: Booths 1935 & 1937 | Meeting Room #132 | .ORG:9A

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Levels: Beginner
Themes: Innovation, Customer Support, Intelligence
Roles: Product Management, Marketing, Service & Support
Industry: High Tech, Professional Services
Products: Service Cloud, Community Cloud, Einstein


Deliver a Modern Customer Self-Service Experience

Tuesday, November 7th, 11:30 AM – Moscone West 2022
Great customer service means enabling a connected experience that’s personalized, consistent, and empowering.Community Cloud customers are creating incredibly productive and rewarding online experiences that improve service and delight customers.

Join us to learn how 7Summits’ clients Mercer and Relativity used community to achieve their customer experience goals.


Kate Brady, Global Marketing Technology Leader, Mercer

Shawn Gaines, Director of Communications and Community, Relativity

Monique Mahler, Director, Marketing & Sales Operations, Relativity

Karen Chan, Product Marketing Manager, Community Cloud, Salesforce

Justin Sit, Principal Solution Engineer – Collaboration & Community, Salesforce

Can't make this session?

No worries. Visit us at Cloud Expo booth 1935 or schedule a private demo.

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