Buzzwords like artificial intelligence and the Internet of Things are everywhere and have been for nearly a decade now. Consumers (who can’t even tell you what these phrases actually mean) now expect polished versions of these capabilities in their interactions with companies. And companies (just scraping by with basic machine learning flows) are claiming to meet those expectations.
As technology becomes more and more advanced and less and less understood, the mismatch between the expectations of consumers and the experiences companies provide grows.
Companies must adopt and implement the Intelligent Experiences their users expect–and take care to do so correctly. Watch experts from 7Summits in an hour-long webinar that introduces viewers to Intelligent Experiences with simple definitions, actionable takeaways and plenty of examples.
Shannon Gburzynski, Director of Community Enablement
Riz Ebrahim, Vice President, Client Partner
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