Unleash Your Employees’ Potential by Enabling Self-Learning

A Cultural Shift for a Productive Remote Workforce

Tiffany Brown

Developing a culture of learning helps companies realize and maximize the true potential of their people. Without fostering people’s natural inclination to learn, organizations become stagnant. Transformational learning allows individuals to surface and identify hidden assumptions, shape new views, and take action to overcome natural biases. This growth mindset individuals adapt thanks to self-learning helps challenge them and learn from their mistakes, leading to collective organizational growth and achievement. 

By following these steps of honoring, supporting, coaching and measuring employees, organizations can successfully adopt a culture of transformative learning. 

Honor and Support

It is uncomfortable to acknowledge that something is unknown. Help individuals navigate this uncertainty by honoring them as “learners” and build a shared understanding of how they should work. Individuals will begin to shift their perspectives and see themselves (and each other) as being part of a fluid, adaptable process instead of a fixed piece. Support your employees by allowing them to find answers, ask questions and share ideas on their own. Adopting a culture of learning occurs when people have a sense of ownership and drive their own learning. 

Identify Answers to Relevant Questions
  • Do we have a coaching plan to help managers honor the “learner” in their employees?
  • Do we have a communication plan to reinforce the growth mindset?
  • Do we have dedicated space for our employees to find answers, ask questions and share ideas?
Select Appropriate Tools

Publishing landing pages in your digital workspace lets you build a repository where employees can leverage self-service to easily access the knowledge they need. You can also publicly respond to questions, letting users benefit from seeing your company’s official answer and preventing them from needing to ask the same question again. Your company can quickly identify which areas of your business would most benefit from a one-stop location for questions and answers and configure your digital workspace to match those needs. 

Coach and Mentor

Building trust between managers and employees is incredibly important, as learning and addressing uncertainties often brings vulnerability to individuals. Establish manager-to-employee and employee-to-employee coaching to share expertise, perspectives and feedback. An environment that is compassionate and constructive empowers employees to be innovative and productive. Track progress made by adopting a culture of learning through surveys and organizational KPIs. When looking at individual performance, it’s important to understand “what” the person did, but also “how” the work was done. Through this process, individuals and your organization will make transformational strides toward growth and maximize their potential. 

Identify Answers to Relevant Questions
  • Do we have a plan and structure in place to facilitate manager-to-employee and employee-to-employee coaching?
  • Have we created surveys and organizational KPIs to track our progress?
  • Do we have a plan and structure in place to measure individual performance by “what” and “how” work was done?
Select Appropriate Tools

A digital workplace lets you build in a Member Directory, streamlining the process of locating a coworker’s information or subject matter experts in your organization. If your people need to get in touch with their colleagues, now without the luxury of face-to-face interactions, user profiles help employees find the appropriate contact information to engage directly with their colleagues.

Developing an Organizational Digital Strategy 

At 7Summits, we’re experts at building digital workspaces on the Salesforce platform that strengthen workplace culture. Our experience in Change Management and Digital Strategy, combined with our pre-built Employee Digital Workspace community template helps us do that with more success and faster for our clients. Specifically designed to serve the needs of virtual workers, the components packaged in our digital workspace are fundamental to maintaining a collaborative and productive work environment, regardless of where colleagues are located.

While challenges may arise when trying to virtually enable communication, collaboration, and human connection within your workforce, leveraging a digital workspace will help to create a strong employee experience and drive business value.

Tiffany Brown is a Strategist at 7Summits leading digital transformation and user experience strategy through the application of design thinking and change management principles. She analyzes complex business problems, establishes innovative future-state visions, and builds actionable plans that ensure adoption and speed time-to-value.

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