7Summits’ Principal Profiles
At 7Summits, one of the things we’re most known for is our people. We’ve undergone unprecedented growth in recent years, all while continuing to foster a collaborative, employee-centric culture. Some of the employees who best embody our core values become Principals within the company, where they get to showcase their expertise and teamwork throughout the business.
Learn more about Mitul Bhakta, a member of our Principal program who earned induction into the program in the area of Client Success.
What is your name, position and time at 7Summits?
Mitul Bhakta, a Principal Consultant at 7Summits. I’ve been here for four years and in the Salesforce ecosystem for 10+ years.
What are some of your areas of expertise?
- Business process optimization. This includes understanding pain points for clients, what they are trying to achieve, and what we can do to streamline processes with automation.
- Sales Cloud
- Service Cloud
- Salesforce CPQ
- Experience Cloud
- Some data migration strategy
- Pre-sales, deal-shaping support
What types of challenges do you enjoy solving?
I really enjoy solving business problems that are presented by our clients and prospects. I like being tasked with uncovering pain points and process gaps, and then working to solve the broken processes and then layering in Salesforce capabilities to support those processes.
The other one comes more from a resource perspective. I love working with my peers to help them grow their skill sets. I enjoy sharing my knowledge with others.
What project or work that you’ve done at 7Summits are you the most proud of?
This is a tough question. I have learned a lot working with clients across different verticals but I really enjoy working with manufacturing clients.
What is your number one tip for a client undergoing a digital transformation project?
Think big about your strategic goals and be agile to deliver quick wins through your digital transformation journey.
What is your favorite part about getting to work with clients on a daily basis?
I enjoy learning how our clients operate and to help them become more efficient.
Where do you feel you’ve made a significant impact at 7Summits?
I feel that I’ve made a major impact with our internal deal desk process. We continue to evolve this process to help us scale and become more efficient.
What does it mean to you to be a part of the Principal program?
It means a lot. It’s a program that allows me to share my knowledge and skill sets with others at 7Summits. I can challenge others to continue growing and become experts in a specific area which allows me to make sure we as a company are constantly improving and getting better at what we do.
What’s one fun fact about yourself that people might not know that you’d like to share?
I enjoy playing golf. That’s the number one thing I love to do outdoors regardless of the weather to be honest. Even if it’s a cold day, I still love playing and being outdoors.