7Summits’ Principal Profiles
At 7Summits, one of the things we’re most known for is our people. We’ve undergone unprecedented growth in recent years, all while continuing to foster a collaborative, employee-centric culture. Some of the employees who best embody our core values become Principals within the company, where they get to showcase their expertise and teamwork throughout the business.
Learn more about Jacob Lappa, a member of our Principal program who earned induction into the program in the area of Client Success.
What is your name, position and time at 7Summits?
I’m Jacob Lappa and I’m the VP of Business Consulting Services at 7Summits. I’ve been with the company for three and a half years, and I’ve been in the Salesforce ecosystem for more than a decade.
What are some of your areas of expertise?
What types of challenges do you enjoy solving?
I love taking something complex and making it simple. Ultimately, it’s all about driving efficiency and making the individual’s experience more enjoyable.
What is your number one tip for a client undergoing a digital transformation project?
Streamlining business processes and experiences should be at the forefront of Digital Transformation. If that is not the case, technology becomes an inhibitor rather than an enabler.
What is your favorite part about getting to work with clients on a daily basis?
Getting to learn about their challenges and what keeps them up at night. Then peeling back the onion to discover and address the root cause.
Where do you feel you’ve made a significant impact at 7Summits?
I have helped enable a business focus, efficiency and rigor in our pre-sales process. This has resulted in better experiences for our clients from discovery to execution.
What does it mean to you to be a part of the Principal program?
It is amazing to be recognized as a leader at 7Summits because of the value you have created for our clients. I am thankful for the opportunity to work with our amazing clients and phenomenal teammates everyday.
What’s one fun fact about yourself that people might not know?
I have children with a 20 year age difference.