7Summits Grabs Salesforce Gold!
Note: In early 2019, 7Summits achieved Platinum Consulting Partner status with Salesforce. A release from CEO Paul Stillmank about the updated ranking can be found here. The original release announcing our Gold status, written in 2018, can be read below.
Since 7Summits joined the Salesforce ecosystem as a certified partner in 2013, there are several milestones that we have proudly surpassed. In 2014, we became a Salesforce Venture funded partner for the first time. In 2015, we were honored with the Salesforce Innovation Award. In 2016, we achieved Silver Consulting Partner status. In 2017, we completed a growth equity financing round. And now, in 2018, we are proud to announce our advancement to Gold Consulting Partner.
While we don’t take any of these milestones lightly, Gold status is of heightened importance to us because of how it is measured. It isn’t only about our strong viability as a business. Earning status as a Gold Consulting Partner is based on measuring our platform expertise and client satisfaction. This makes it a milestone that affirms our unique partnership approach.
There are many consultancies out there “platforming” or satisfying basic business requirements using Salesforce. This approach simply does not deliver the full value of what’s possible, because a business solution is bigger than the software, implementation, and configuration. Our experience-driven, community-led, multi-cloud solutions inspire digital transformations amplified by collaboration. With this approach, we guide our clients to true business value.
7Summits’s user-centric approach begins by gathering a cross-functional team of subject matter experts from design, UX, strategy, and technology for every engagement. The team leads journey mapping exercises to collect more than just surface feedback. We map emotions and articulate empathy. We uncover not just the current friction points and satisfiers, but also predict those that will appear in the future. We use these profound insights to design and build an experience that is scalable to enable today’s business while anticipating what’s next.
7Summits’ success is based on the knowledge that transformative online community experiences are the best way for clients to unleash their customers, partners, and employees to create, compete, and innovate in entirely new ways. By uncovering, defining, and creating great user experiences, our clients not only benefit from engaged audiences that build their businesses, but by capturing digital interactions they also expose actionable data and insights that drive even greater results.
7Summits is known for communities, but as a seasoned Salesforce partner we offer so much more. Our solutions aggregate multiple systems and data sources with Community as the system of engagement. The core Salesforce products (Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, the Force.com platform, Commerce, AI/Analytics, along with industry clouds) are our building blocks. In the last 12 months, we earned 163 Salesforce certifications across all of our teams — user experience, design, technology services, strategy, sales, marketing, and delivery management.
With this Gold Consulting Partner achievement, we have joined an elite group. This status puts 7Summits in the top 60 of Salesforce’s many thousands of partners. In Salesforce terms, that makes us an Americas Regional Systems Integrator. But we are so much more than a “systems integrator,” and we are delivering solutions around the world.
Our accomplishment is based on guiding our clients from strategy, through use case shaping, to system architecture and planning, to iterative development, change management and finally measuring results. We help our clients see past the immediate needs of today and unveil a vision for tomorrow.
Finally, we want to recognize the many clients that have pushed us to innovate and exceed expectations. Our clients have inspired our best work, including the creation of many of our Lightning Components and Lightning Bolts. Having these pre-built, tested, configurable packages of purposeful code in our toolbox helps us deploy more complex solutions for our clients faster and at a lower cost. Because of clients who want the best possible experience for their users, we are challenged to be more deliberate, to be more creative, and to do better work every day. We are grateful for that! It is those challenges that keep our employees excited, make us an employer of choice, and allow us to lead the ecosystem evolution toward enabling user-driven experiences as the most important purpose of the platform.
Next step? Platinum!