Tiffany Brown | April 25, 2020
Organizations that are accustomed to working in the same physical space are now adjusting to a new digital way of collaborating, and bumps in the road are to be expected. According to a study by Gartner, organizations have an increasingly complex set of problems while their employees are more disparate.
Embracing Iteration enables organizations to simultaneously optimize their vision and make strategic progress. These paths rely on feedback loops to leverage iteration and continue refining their place and effectiveness within a company. Making organizational shifts is a process, but the long-term benefits make the immediate friction points entirely worthwhile. An iterative structure facilitates a collaborative culture that leads to an innovative and growing organization.
When looking to create a culture that embraces iteration, these steps will help aid in the transition:
Organizations with a clear and compelling vision begin with an understanding of their current state and employees’ needs. Collect qualitative and quantitative data through surveys, job shadowing, and workshops to help shape insights that form a future vision. Align your organization’s vision with measurable business goals. Ensure the insights, measurable business goals and vision are shared with key organizational leaders and employees.
With the 7Summits Digital Workplace Bolt, organizations can leverage features like maintaining official communication to align with organizational leaders and employees. As organizations make progress towards their shared vision, information remains searchable, findable and referenceable.
Beyond setting a vision, prioritizing problems to solve will help deliver the strongest ROI. Set micro-goals that can be achieved within the time and resource constraints impacting your organization. These goals ensure the vision stays in sight, but their smaller scope reduces the risk of failure. Progress within these constraints, though it may not match your perfect end results, is still successful if you’re working toward the long-term vision. This is the biggest mental hurdle organizations will experience. Shifting to an iterative workflow may feel as if work is incomplete, but the simple approach to work frequently leads to increased productivity and efficiency. Share progress and work collaboratively with employees and leaders to ensure widespread buy-in and continuous improvements.
A digital workplace ensures that collaboration remains central to an organization’s way of working. Facilitate virtual discussions and working sessions among teams, or within private conversations. Your employees can also post questions directly to solicit feedback and responses from colleagues, letting them crowdsource answers in a collaborative space.
While working iteratively, it’s important to have a consistent feedback loop. Harnessing feedback allows for an organization to measure actual progress against their vision and goals. This process can be a powerful tool to create a better workplace and culture. Gather targeted feedback from leaders and employees that focuses on the current progress and what needs to be better in the next iteration. Applying the feedback speeds up the rate of improvement and creates a sense of camaraderie that boosts engagement among employees. Create a dedicated space for collecting feedback to establish consistency for this important step.
Digital workspaces unlock many feedback channels that let you capture, listen and take action based on your employees’ feedback. Unleash your employees to influence the next evolution of your digital workplace and culture, enabling their voices to be heard while encouraging others to vote and interact with the submissions they like best.
At 7Summits, we’re experts at building digital workspaces on the Salesforce platform that strengthen workplace culture. Our experience in Change Management and Digital Strategy, combined with our pre-built Employee Digital Workspace community template helps us do that with more success and faster for our clients. Specifically designed to serve the needs of virtual workers, the components packaged in our digital workspace are fundamental to maintaining a collaborative and productive work environment, regardless of where colleagues are located.
While challenges may arise when trying to virtually enable communication, collaboration and human connection within your workforce, leveraging a digital workspace will help to create a strong employee experience and drive business value.
Tiffany Brown is a Strategist at 7Summits leading digital transformation and user experience strategy through the application of design thinking and change management principles. She analyzes complex business problems, establishes innovative future-state visions, and builds actionable plans that ensure adoption and speed time-to-value.
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