Essential Digital Experience Sessions from Dreamforce 2021!

While Dreamforce 2021 has come and gone, your learning doesn’t have to end now! This year’s event once again offered the opportunity for anyone, anywhere to access on-demand recordings of every session that discuss how Salesforce unlocks business value for organizations. After attending Dreamforce 2021 ourselves, we’ve curated several sessions that we think you’ll find interesting. Read the descriptions below, head to the Dreamforce website to explore more for yourself, and access the session recordings to keep your Dreamforce learning going!


Recommended Scheduled Sessions


Community Platform Migration AcceleratorDreamforce 2021 Main Show: Welcome to the Trusted Enterprise with Marc Benioff and Special Guests

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Today, every business has to transform to become a Trusted Enterprise. Join Marc Benioff and special guests to learn how the Slack-First Customer 360 helps businesses succeed.

Digital 360 Feature Image with Icons for Experience Cloud, Marketing Cloud and Commerce CloudCustomer 360 Unites Your Teams with a Single Customer View

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Learn how Customer 360 unites every team – marketing, sales, commerce, service, and IT – with a shared customer view, helping you grow customer and employee relationships on one integrated platform.

Employee Digital WorkspaceDigital Workplace: Experience-led, Outcome-driven

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In a remote environment, your digital experience is your workforce experience. Learn how to develop a seamless digital workplace and hear how USC used Slack to create a digital campus experience.

Lightning Conversion Feature ImageCreate User Experiences with Lightning Web Components

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Learn how combining the web standards-driven Lightning Web Component framework with SLDS empowers developers to deliver experiences across a variety of solutions for both desktop and mobile devices.

Three New Rules Shaping the Future of Business

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Companies need to move faster, but also modernize how they work–with both intelligence and empathy. Learn three rules every leader should embrace to build Salesforce and their business for a new era. 

Tableau: Unleash the Power of Your Data

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Join us to learn the secrets to a thriving business and how Tableau can help you connect your data, uncover advanced insights, and create a strong data culture to unleash the full power of your data.

Customer Experience AcceleratorConnected Customer Service Built for Effortless Experiences

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Our world is experiencing a major renovation. It’s time to design effortless customer experiences with connected customer service as the foundation. Learn how with Slack-First Service Cloud 360.

Recommended On-Demand Sessions

A Look Forward: The (Future) State of Salesforce

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Join IBM to learn The (future) State of Salesforce. Our 2021 report, reimagined, highlights key trends and how c-level leaders view Salesforce, and its portfolio, shaping businesses of tomorrow.

Design Modern, Intelligent Workflows with Salesforce + Slack

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Slack transforms how businesses communicate, engage employees, and work. Hear IBM’s vision for bringing Slack and Salesforce together to create modern, intelligent workflows that deliver impact.

Data and Design: Your Business Demands a New Approach to Both

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Meaningful insights come from interlacing design and data at key decision points across business. Join IBM and learn to combine Tableau and design to answer almost any business challenge you face.


And finally as a part of Dreamforce, be sure to check out the case studies and success stories of some of IBM’s clients. These on-demand sessions are available for anyone to watch:

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