At 7Summits, we’re known for creating experience-driven, community-led, multi-Cloud digital solutions. Enabling our clients to provide cutting-edge user experiences is an essential part of each and every project that we undertake. This focus on helping our customers win was recently spotlighted at a keynote at Dreamforce, further demonstrating 7Summits’ commitment to these experience-driven digital transformations.
7Summits was featured in the “Digital Experience Keynote: Maximize Your Return on Experience” as a partner in the ecosystem that helps Salesforce customers thrive. 7Summits was recognized alongside other companies for the role we play in leveraging Salesforce to maximize Return on the Experience (ROX).
The keynote presentation discussed the importance of prioritizing top-notch experiences for customers, including use cases from major companies like Fenty Beauty and United Airlines. They discussed the benefits that the Salesforce platform allowed them to achieve, from customization and tailored journeys to automated flows and business processes.
The presenters highlighted the overall importance of delivering engaging digital experiences from awareness to advocacy as the difference between a customer making a one-time purchase or developing a lifelong relationship. Users value these experiences more than ever, with 84% of customers choosing them over other factors like product or price.
The inclusion in the keynote as one of the SIs that are successfully delivering these experiences further supports 7Summits’ approach and upward trajectory as we wrap up our company’s first decade. 7Summits has been recognized within the Salesforce ecosystem and in both local and national media outlets for its rapid growth, innovative solutions and workplace culture in 2019.
Check out the full keynote address here and see where 7Summits was honored as a top partner in the Salesforce ecosystem!
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