7Summits | January 22, 2019
7Summits, the leader in community-driven digital transformation solutions, today released their Customer Experience Accelerator Lightning Bolt on the Salesforce AppExchange. The newest Bolt solution to join the 7Summits Lightning Library, the Customer Experience Accelerator Lightning Bolt better enables self-service through community engagement for customer audiences.
“Our audience-specific Bolts, like the Customer Experience Accelerator, allow our clients to bring their community solutions to market faster, affecting more timely business value realization since there is less emphasis on building the community, and more focus on engaging their customers,” said Paul Stillmank, 7Summits CEO.
“Our Lightning development experts have spent thousands of hours creating the hundreds of components, apps and flows that are included when you purchase the Customer Experience Accelerator Lightning Bolt. Our development expertise, paired with our audience-centric approach to empowering your customers, results in a solution that is uniquely crafted to drive customer engagement, increase support self-service, facilitate upsell opportunities and create a relevant, personalized advocate experience,” continued Stillmank.
Salesforce Lightning Bolts are solution templates built by an ecosystem of partners like 7Summits, helping Salesforce clients get to market faster. Lightning Bolts contain industry process flows, Apps, Lightning Components, and Communities, all integrated seamlessly with the Salesforce platform. As a Lightning Accredited Salesforce partner, 7Summits is recognized for our exceptional command of Lightning development.
“Using Lightning Bolts to accelerate a Salesforce Community Cloud implementation is a lesser-known approach to building communities,” said John Price, 7Summits Senior Vice President of Technology and Product Development. “Leveraging a Lightning Bolt solution means using a pre-built, pre-configured, and highly customizable template for a customer community. Clients experience near-immediate return on their investment when customer affinity, service request deflection, and revenue increases are quantified after launch.”
The Customer Experience Accelerator Lightning Bolt solution joins the 7Summits’ suite of solution accelerators, which include: Lightning Bolts (Employee Digital Workspace Bolt, PartnerFirst Bolt, Alumni Engagement Bolt, Community Platform Migration Bolt, and Product Enablement Bolt), Flow Actions (SlideShare and Social Engagement Pack), and dozens of Components, including: Leaderboard, Google Maps, File Loader, SmartMatch, Events, Groups, Ideas, Members, News, Checklists, Current Weather, Social Share, Group SMS, Job Board, KB Filter, Video Gallery, LinkedIn, Partner Registration, Product Catalog, RSS/JSON Readers, and Sitemap.
7Summits is the leader in community-driven digital transformation solutions that empower customers, enable partners, and unleash employees. Our proven approach combines strategic consulting, user-centered experience design, and deep technical expertise to improve clients’ business processes through collaboration and automation.
Our Salesforce Lightning Accreditation recognizes our suite of solution accelerators, including Community Lightning Bolts and Lightning Components. These proprietary tools help customers implement high-quality solutions faster. 7Summits is a Salesforce Gold-level Consulting Partner, a two-time recipient of Salesforce Venture funding, and is recognized by industry analysts and observers as a standout digital solutions provider.
Visit 7SummitsInc.com to view a portfolio of our recent work or see our listings on AppExchange.
“7Summits worked with us to replace a website that was over a decade old. Not only were they able to help us replace custom legacy functionality, they made suggestions that improved site and user experience.”
– Patrick Bernardi, SVP & CMO
All posts in Announcements & News