7Summits, the leader in community-driven digital transformation solutions, today announced that Ben Kerford has joined as Senior Director of Engagement Management. In this role, Ben will lead the team of program- and change-management experts that provide strategic guidance and solution oversight to clients with the most complex and dynamic community-centric solutions.
“Ben is a great match for this role, because he is an expert at articulating how community-centric solutions better position companies to continuously evolve,” said 7Summits CEO Paul Stillmank. “The Engagement Management team Ben leads guides our clients through their business transformation by not only uncovering current friction points and satisfiers of the target audience, but also by identifying how these solutions drive our clients’ broader business value — revenue, productivity and cost savings opportunities. The team further helps organizations understand that they recognize the most value when they connect the dots across their customers, partners and employees.”
Most recently, Ben was Director of Sales Enablement Technology at Johnson Controls. Prior to that, he held roles of increasing responsibility at EDL Consulting and Accenture, where he specialized in strategy and delivery execution of global sales transformations. Primarily working with enterprise B2B organizations, Ben has worked across a breadth of industries implementing PRM, CPQ and highly technical ecommerce solutions.
When asked why he made the leap to 7Summits, Ben said, “Joining 7Summits was an easy decision. The community-led, multi-cloud value proposition that 7Summits offers is unique in the Salesforce ecosystem and creates tremendous growth potential for our clients and 7Summits. Couple that with the clearly articulated leadership directives and the creativity of the delivery team, it was a natural fit for me.”
7Summits is the leader in community-driven digital transformation solutions that empower customers, enable partners, and unleash employees. Our proven approach combines strategic consulting, user-centered experience design, and deep technical expertise to improve clients’ business processes through collaboration and automation.
Our Salesforce Lightning Accreditation recognizes our suite of solution accelerators, including Community Lightning Bolts and Lightning Components. These proprietary tools help customers implement high-quality solutions faster. 7Summits is a Salesforce Gold-level Consulting Partner, a two-time recipient of Salesforce Venture funding, and is recognized by industry analysts and observers as a standout digital solutions provider.
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