7Summits’ Principal Profiles
At 7Summits, one of the things we’re most known for is our people. We’ve undergone unprecedented growth in recent years, all while continuing to foster a collaborative, employee-centric culture. Some of the employees who best embody our core values become Principals within the company, where they get to showcase their expertise and teamwork throughout the business.
Learn more about Aeris Forrest, a member of our 2021 class of Principals who earned induction into the program thanks to her Competency Excellence.
What is your name, position and time at 7Summits?
My name is Aeris Forrest, and I am a Technical Architect and Principal at 7Summits. I’ve been at the company for about two and a half years.
What are some of your areas of expertise?
- Integration Architecture
- Data Architecture & Migration
- Single Sign On (SSO)
- CTI Solutioning
- B2B Commerce
- Healthcare and Health Services Cloud
- Data Modeling
- LEX Conversions
- Org Analysis and Optimization
What types of challenges do you enjoy solving?
I love complex system landscape and technical integration projects. Making different systems talk to each other when the customer doesn’t necessarily know that it might be possible is where I love to live. I enjoy solving those deeply technical, high-risk and complicated integration things, where data often lives in separate places. Optimizing those processes and minimizing risks and issues is what I really enjoy doing. I also love working on enterprise-level, large-scale architecture projects where there may need to be some system landscape consolidation or a need to scale that architecture down for overall process and technical scalability. Of course I also enjoy supporting my peers and colleagues in that type of work as well.
What project or work that you’ve done at 7Summits are you the most proud of?
I believe that would be my work on nVent. We had to create a solution for a B2B Commerce project where Salesforce, although it wasn’t the primary platform for the user experience, was the most key part of the commerce solution. Our team had to work through the technical limitations of those other systems involved, but it was an extraordinary, collaborative effort. Architecting a solution that was scalable was one of the most difficult things I’ve done in my career, but it went extremely well with the team we had. The people we had on that team made it such a successful project, and I was incredibly proud to have gotten to work on it.
What is your number one tip for a client undergoing a digital transformation project?
Be open to change. That doesn’t necessarily mean that what they’re doing is wrong, but I always advise clients to be open to optimizing some of the things that have been in place for a long time. This lets us truly be “partners” when we look for a solution and makes things a whole lot easier. A lot of times us learning about a customers’ overall architecture, their systems and available resources will guide us to a successful outcome. And when there are no roadblocks related to adaptability and change management, it creates amazingly successful projects, even with difficult and large ones.
What is your favorite part about getting to work with clients on a daily basis?
There’s a lot of variety and all of our clients, even those in the same industry, don’t have the same problems. There’s always a new platform introduced, or a new way you have to solve problems based on their specific architecture and resources. Nothing is the same, nothing is boring and everything is a challenge that we get to solve that ultimately services hundreds of thousands of people for any given project.
Where do you feel you’ve made a significant impact at 7Summits?
I’ve been told by people here that I’ve created a tremendous amount of trust among my peers, TA team, and other project resources. People feel comfortable coming to me and trusting my knowledge, and in turn I feel like I’m my happiest professionally when I’m helping people. I’ve literally said for all of my life, “I live to serve”, and I think that my greatest value is that I’m willing to lean in to help others. Even if I don’t know the answers to something, I’m going to try my hardest to find out for them.
What does it mean to you to be a part of the Principal program?
It means a lot to me. It means that I get to have the opportunity to serve in a different capacity than I might be used to. Where I previously might get buried in the TA space on a specific project, the principal program gives me the ability to help and lean in more at a higher level throughout 7Summits. And that in turn lets me learn more at a higher level and see other people’s success across accounts, projects and more. I can learn from these diverse experiences and apply it in ways that go beyond just working on a specific project.
What’s one fun fact about yourself that people might not know that you’d like to share?
I will dance anywhere and I will sing to anyone. There is no such thing as embarrassment for me when it comes to creating happiness for somebody else. If I can get a person to smile for any reason I’m willing to take the bullet to do that. Whether that involves me singing to strangers in elevators or dancing with the cashier at the grocery store, if it brings joy to others then it was worth it.