We continued our leadership in the Salesforce ecosystem by participating in more client and thought leader presentations than ever before! View the list below to access any available replays.
We also had a record amount of traffic to our booth, meeting with our consultants, Salesforce MVPs, and members of our executive team. Our experts answered questions and presented interactive demos of Customer, Partner, Employee, and Alumni Lightning Communities.
Finally, we handed out more than 150 digital and hard copies of Phil Weinmeister’s new book Practical Guide to Salesforce Communities.
It was quite a year, and we thank you for joining us in making it great!
In this session, we’ll create an Einstein Bot, add it to our lightning community, and deploy to our company’s native iOS app. Einstein Bots are truly a breakthrough as developers look to build cross-platform chatbots that are connected to their enterprise. This opportunity didn’t exist prior to the Summer ’18 release, so what are you waiting for? Let’s build a chatbot!
VIEW THE VIDEO REPLAY
MyWharton offers students a personalized experience that deepens engagement with peers, courses, staff, and the School, and simplifies access to systems. Using native, proprietary and custom Lightning Components to create a 100% Lightning-based experience, MyWharton launched less than seven months after project initiation.
The Community Experts
Expand your Community Cloud and Service Cloud reach with features like Knowledge and Chat. You’ll learn via the Trailhead project “Build a Community with Knowledge and Chat” how to build a Community using Knowledge, Live Agent, Cases, and Questions, and how to customize branding without writing any code. This session is ideal for those familiar with Salesforce Communities.
START THE TRAILHEAD
The Wharton School faced two common problems. Its programs and curricula are cutting-edge, but the student experience outside of the classroom was challenging to navigate. Sharing lessons learned during planning, implementation, and activation, you will walk away with a live look at the Community and actionable takeaways about the benefits of integrating change management from Day 1 of project kickoff.
Towson University accelerated their voyage timeline and are realizing immediate value by implementing an engaging Salesforce Community using an Alumni Lighting Bolt solution. Learn how to build a one-stop, personalized, mobile-enabled solution that provides access to the content, systems, and support an alumnus needs to stay engaged.
VISIT THE COMMUNITY
Writing a book can blaze new trails in your career and make a valuable contribution to the technical community. Find out how one top editor works with authors to help shape proposals from idea to publication. Pick up your complimentary copy of “Practical Guide to Salesforce Communities” in this session!
Join the author of Practical Guide to Salesforce Communities, Phil Weinmeister, and the writer of the book’s foreword, Paul Stillmank, for the opportunity to receive a signed copy of the book and one-on-one access to the experts. Also in attendance will be Jarrod Kingston, Director of Solution Engineering at 7Summits and one of the book’s technical reviewers.
Learn from a 7Summits client about how you can build an engaging self-service community that increases customer satisfaction and keeps your support costs down. Our Trailblazers will share how their solutions have delivered an exceptional experience that keeps their customers coming back.
VIEW THE REPLAY NOW
Join a panel of well-known Salesforce MVPs and experts and learn to bridge the gap from knowing a topic to implementing a production ready solution. Not only can the 6,000+ courses in the Pluralsight library advance your Salesforce skills, but all the adjacent skills you need (like web development technologies) are there in abundance.
Join us to see how Self-Service built on the Salesforce Platform combines stunning design with simple, intuitive access to business systems. Hear how leading companies use Self-Service to deliver a great online experience, easier than ever before.
VISIT THE SALESFORCE HUB
Join us as we cover how to create highly personalized experiences within Community Cloud with branding sets, page variations, and even component-level audiences. You’ll experience a live demo that will show how easy it is to take a single-experience community and inject audience-specific experiences.
Join us to see how you can deliver apps to make all of your employees more productive. By using Lightning App Builder and Lightning Apps, we can empower your internal app Trailblazers to deliver customized Employee Home Pages, HR apps, and virtually any employee-facing app you can imagine.
With Lightning, customers can create and deploy communities and portals faster than ever. Get a jumpstart with Lightning Bolt, partner-built solutions combining apps, processes, and Communities templates packaged up for industry specific use cases. Learn how you can leverage the expertise of our leading partners who are building Bolt solutions live on AppExchange.
LEARN MORE ABOUT BOLTS
Purchase your copy of Practical Guide to Salesforce Communities at 20% off the retail price and have the opportunity to meet and get your book signed by Phil Weinmeister.
The lines continue to blur between telcom, media, advertising, social communities, and entertainment. Telcos are digital by nature and are the enablers of the digital revolution. They stand to benefit as insatiable appetite for digital bandwidth continues to grow, yet total consumer spend on communications, messaging, and video services is declining. Similarly, traditional media companies face new challenges. Ad-based business models are booming, advertising is growing faster than ever, just not with traditional advertising methods. Join the Telecom and Media Keynote, featuring industry customer Trailblazers, including a 7Summits client, as we explore how digital disruption is creating opportunities for rapid growth in telecom and media markets.
If you are tasked with designing record page layouts in Lightning, join us to learn how to create Lightning record pages that your users will love. You’ll learn where to control all of the page components, strategies to present information clearly, and how to take advantage of standard components in the Lightning App Builder to quickly customize your pages.
A community is a great investment for your business. In this session, we’ll explore how one 7Summits client is maximizing ROI by driving community engagement. Learn how to use Marketing Cloud to drive users back to your community, and how personalization capabilities can help you create highly targeted and engaging experiences.
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