Commercial Real Estate PortfolioJONES LANG LASALLE

A versatile customer community for the most
connected real-estate advisor on the planet

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“Thanks to this solution, we can say with conviction that we’re the most transparent, collaborative team around. It shows that we’re in constant pursuit of excellence for our clients – and that we’re a team like no other.”

Adam Wilson – Director of Global Technology Strategy for JLL Hotels & Hospitality Group

Story & Challenge

JLL is the global powerhouse of the Commercial Real Estate transaction industry. The Hotels & Hospitality Group advises hotel investors, owners and operators to achieve high returns on their assets. JLL wanted to revolutionize the real estate investment industry. They chose 7Summits because of our extensive experience delivering unique customer communities. Their objectives for this initiative were:

  • Put an end to repetitive, manual tasks in the buying and selling process
  • Save time with direct contact, live communication feeds and file sharing
  • Provide personalized news and research feeds
  • Streamline knowledge sharing

Strategy & Solution

The outcome? JLL’s Deal Concierge — a Salesforce Community that allows buyers and sellers access to all their deals anywhere and on any device. Now JLL can:

  • Use the 7Summits-developed News Lightning component (which also acts as an accelerator)
  • Leverage sharing integrations with the Sales Cloud
  • See key pieces of data in an intelligent and relevant way

Awards

  • W3 Award - Real Estate
  • Davey Award - Real Estate

At a Glance

Industry
  • Professional Services
Products Used
  • Salesforce Community Cloud
  • Salesforce Sales Cloud
  • 7Summits Lightning Component: News