Careers @ 7Summits

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Salesforce Project Manager, Managed Services (Virtual, All Regions)

Full Time / New York, NY

Company Overview

7Summits is the leader in community-driven digital transformation solutions that empower customers, enable partners, and unleash employees. Our proven approach combines strategic consulting, user-centered experience design, and deep technical expertise to improve clients’ business processes through collaboration and automation.

Our Salesforce Lightning Accreditation recognizes our suite of solution accelerators, including Community Lightning Bolts and Lightning Components. These proprietary tools help clients implement high-quality solutions faster.

7Summits is a Salesforce Platinum-level Consulting Partner, a two-time recipient of Salesforce Venture funding, and is recognized by industry analysts and observers as a standout digital solutions provider.

Position Overview

The Project Manager is a member of the Managed Services team, which provides post-implementation support to our clients’ Salesforce solutions.

Responsibilities

Key responsibilities this role is expected to effectively demonstrate are as follows:

  • Serve as assigned customers’ primary, day-to-day point of contact during engagements
  • Establish engagement work plans, with input and buy-in from customer stakeholders, that define engagement activities/tasks, dates/duration and resources
  • Coordinate the cross-functional 7Summits team assigned to your engagements, typically comprised of a combination of business analyst, technologists/developers and designer, in order to execute engagement work plans and deliver high-quality deliverables that satisfy customer requirements, objectives and/or acceptance criteria
  • Produce project management documentation, such as project project timelines, meeting materials, status reports, budget reports, and other project documentation using 7Summits templates, tools and standards
  • Regularly communicate project status with external and internal stakeholders, including key accomplishments, next steps, issues/risks/items for management attention, and project financials
  • Effectively identify and mitigate/manage engagement risks and issues
  • Manage engagement scope, schedule, budget and resources
  • Work collaboratively with onshore/offshore development team members

Skills and Requirements

Basic skills and requirements needed to perform in this role are as follows:

  • Bachelor’s degree and/or equivalent work experience.
  • 1+ year(s) experience of project coordination or project management for technology-centric/digital projects.
  • Familiarity with project management methodologies (i.e. waterfall, agile).
  • Experience with project management software/tools (JIRA preferred).
  • Experience with Salesforce Sales Cloud, Service Cloud, Community Cloud and/or Marketing Cloud (preferred).
  • Proficient in Google G-Suite or Microsoft Office.
  • Good interpersonal skills and communication skills.
  • Ability to work independently and handle change and shifting work priorities, multiple concurrent projects/tasks.
  • Completed Salesforce Administrator certification (preferred).

 

Competencies

  • 7Summits is for self-starters who love what they do! We are passionate about unleashing people’s potential to create, compete and innovate in entirely new ways. That’s why you’ll find us relentlessly exploring, innovating, and building the best solutions for our customers.
  • 7Summits is for communicators who are comfortable in a world where personal and professional collide. Our employees build relationships regardless of where they are located around the globe.
  • 7Summits is for consultants who are focused on driving business value for our customers. Our employees provide expertise and deep insights that lead to business transformation.
  • 7Summits is for creative thinkers who acknowledge that no two business problems are the same. Our employees keep an open mind and look beyond the obvious to uncover bespoke solutions.
  • 7Summits is for collaborators who understand that everyone succeeds together. Our employees accept personal accountability for their own outcomes and help others meet their goals.
  • 7Summits is for trailblazers who are curious and perform well amidst ambiguity. Our employees experiment, acquire new skills, and are open to making – and learning from – mistakes.

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