7Summits @ Dreamforce 2017The Next Evolution
in Driving Business Value

Cloud Expo: Booths 1935 & 1937 | Meeting Room #132 | .ORG:9A

Hands-on Training: Build a Community with Knowledge and Chat

Tuesday, November 7th and Wednesday, November 8th
Hilton Union Square Hotel, Continental 4

Expand your reach with Community Cloud and Service Cloud with features like Knowledge and Chat. During this hands-on, expert-led session, you’ll learn, via the Trailhead project, Build a Community with Knowledge and Chat: how to build a community using Knowledge, Live Agent, Cases, and Questions. You’ll also learn how to customize branding without writing any code. This session is ideal for those familiar with Salesforce Communities. New to Trailhead? Complete this trail prior to attending your first hands-on training session: https://sfdc.co/TrailheadBasics

Speaker: Phil Weinmeister, Salesforce MVP, Senior Director of Product Management, 7Summits

Level: Intermediate

Theme: Trailhead Learning

Roles: Salesforce Administrator, Service & Support

Products: Service Cloud, Community Cloud

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